Nothing can be more frustrating that being in charge of a group of workers that do not work well together. Ego and emotions can quickly fly off the handle creating tense and often hostile environments in your business. This can cause a huge loss in productivity as well as trust and camaraderie among your staff. Often times business owners don’t realize where the situation is headed until it’s too late and emotions are running high and people are no longer getting along. Simply firing everyone won’t solve your problem in the long run, so it’s best to learn some tactics for getting your team to learn to cooperate once again. Often that means a staff meeting as well as private meetings with each employee to sort out the heart of the mess and get everyone back on track. This can cut into work schedules, especially yours, but it’s important to address the problem as soon as you realize you have it.
Finding the Source Of The StruggleEvery problem has its beginning, and your primary objective as boss is to figure out when all the discordance in the workplace started and why. You can only guess at who started it or how to fix it until you know the who what when where and why. You can however, address that there is a problem both to yourself and your staff. There are steps you can begin to take, and one of your first steps is to call an impromptu staff meeting. You can address the in fighting and hostility without naming names and begin to open a dialogue with and among your staff. You don’t want this to turn into another emotional outburst among staff members, but offer your employees a chance to speak in front of the group and also to you privately. It’s best to mention you want to speak with everyone individually to resolve any grievances and figure out how to work together smoothly again.
Finding A Resolution
After you’ve spoken to everyone and figured out what’s going on it’s important to address the group with the resolution. You may want to address everyone or just those with the problem depending on severity. Try to get both sides to understand one another’s point of view and learn to be respectful and communicative in the future. If this is a recurring problem, brainstorm ways to avoid the same problem in the future and function more as a team. Try and focus on points that they may have in common, such as a want to work hard and achieve success for the business, rather than what they tend to clash over. Those who are friendlier towards one another are more likely to find their own solutions out of mutual respect.
Dealing With People Who Chronically Don’t Get Along
Sometimes no matter how hard you try you can’t get oil to like water. But you don’t have to like someone to work with them, and it’s important to stress to your employees that you expect professionalism. They don’t have to like one another to keep a project rolling smoothly. Let them know you will not tolerate ego in the workplace and anyone caught making things harder unnecessarily will be let go if the problem continues to affect the work of the group and the good of the company. It’s unfortunate to have to be so harsh, but if professionalism cannot be maintained that is a reason to fire an employee. Hopefully it does not reach such a point, as it is a last resort, but it should always be an option on the table.